Privacy Policy

Who is the data controller?

The data controller is the person who manages BE A, as indicated in the ‘Contact details’ box at the bottom of this page. You can write to them with any questions regarding privacy.

What we do not collect

We do not ask for your name, email address, telephone number or location. We do not use third-party analytics tools, advertising or profiling, and we do not track your activity on other websites.

The fonts are hosted directly by BE A: your phone does not connect to Google’s servers to download them.

The cookies we use

‘bea-lang’ remembers the language you selected from the menu, so you don’t have to choose it every time. It lasts for a year.

‘bea-alloggio’ only exists if you have opened the BE A app by scanning the QR code of an accommodation. It contains only the code for that accommodation (not your personal details) and is used to count, anonymously and in aggregate form, how many people arrive from each accommodation and which pages they view. It lasts for 14 days.

These are technical and anonymous cookies: that is why we do not ask for your consent via a banner. You can, however, delete them at any time via your browser settings; the app will continue to work.

The suggestions you send us

If you use the ‘Suggest’ form, we’ll save the text you enter, the app’s language and, only if you provide it, a name. Please do not include any personal details such as email addresses or telephone numbers.

We use your suggestions solely to improve the content on BE A: the text may be edited, translated and published in the app, without your name. We use the DeepL service to translate it. Suggestions remain stored until the data controller deletes them; you can request that yours be deleted at any time.

Where is the data stored and who helps us?

Content, suggestions and anonymous statistics are stored on Supabase, in a data centre within the European Union.

The website is hosted by Vercel. As with any internet service, for technical and security reasons, Vercel logs connection data such as IP addresses for a limited period. Vercel is based in the United States and adheres to the EU-US Data Privacy Framework.

Machine translations are provided by DeepL, which is based in Germany.

Why we process this data

To enable you to use the app and remember your language; to understand, anonymously, whether BE A is useful to guests staying at the accommodation providers that distribute it; to evaluate the suggestions you choose to send us. The legal basis is our legitimate interest in operating and improving the service and, in the case of suggestions, your voluntary decision to send them.

Your rights

You may request access to your personal data, ask for it to be corrected or deleted, restrict its use or object to its processing by writing to the contact details below. If you believe your data is being processed incorrectly, you can lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or with the relevant authority in your country.